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Boots Stores Ltd

01749 673138

19-21 High Street
WELLS
BA5 2AA

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Excellent service

Today I was in a bit of a hurry looking for an item so I decided to trying phoning the Boots store direct to ask them if they stocked it. Looking at their website I expected to find a central customer services number (as the commonly preferred method for most stores these days), but no, I was able to contact the Wells store direct and spoke to an assistant who was happy to check the shelves for me. Excellent old-fashioned customer service, the way it should be.

By redlight at 20:51 on 02/08/12

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2 Reviews of Boots Stores Ltd

       
  • Profile image for redlight

    Excellent service

       

    Today I was in a bit of a hurry looking for an item so I decided to trying phoning the Boots store direct to ask them if they stocked it. Looking at their website I expected to find a central customer services number (as the commonly preferred method for most stores these days), but no, I was able to contact the Wells store direct and spoke to an assistant who was happy to check the shelves for me. Excellent old-fashioned customer service, the way it should be.

    By redlight at 20:51 on 02/08/12

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  • Profile image for Miry42

    Reccomended - especially for indigestion!

       

    Last week I had the best service I have probably ever had in a chemists. I was getting some discomfort in my tummy so went to speak to someone, and the lady on the medicines counter was just lovely. So much more than just 'what do you want' and then providing me with it (or not as I have found in Shepton!).

    Really nice, and I was so taken aback I forgot to read her name badge. Im going to pop back in at the weekend though, as boots do this sort of online survey thing and she deserves recognition for the way she treated me.

    The store should be proud of itself!

    By Miry42 at 13:18 on 01/02/11

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