72 Bath Road, Ashcott
Monday - Friday 9am - 5pm
Saturday - 10am - 4pm
These guys installed double glazed windows in my house and provided a tidy and professional service. The boss, Lee, came round to measure up in the morning and give me a quote later that day. Once the order was placed the windows were made up as required and installed around in a couple of days two weeks later. They took away all the old windows and left no mess. I'd definitely recommend them
By VictorMildew at 14:27 on 10/08/11
Here at Lancelot Windows & Conservatories you will be dealing with a Local family run company with over 20 years experience within the trade. We pride ourselves on supplying and fitting top quality products that you as our customer will have good service from. Lancelot Windows & Conservatories is a Fensa Registered Company. We are registered with the DGCOS ( Double Glazing & Conservatory Ombudsman Scheme) who will offer a Deposit Protection Insurance to Guarantee any deposits you pay,a 10 Year Guarantee on the quality of workmanship and materials, and a 10 Year insurance backed guarantee. The DGCOS is the only scheme to give you this advanced level of protection and confidence.
We don't believe in "hard sell" you will deal direct with the owner who is not on commission and we will help and advise in everyway we can from initial phone call to the final installation, you can be sure your home is in good hands.
As an extra peace of mind you have made the right choice, Lancelot is happy to show you some of their completed work to demonstrate our quality prior to purchase.
We are also regeistered with the BFRC so we can prove to our customers that we are able to provide them with an ENERGY Rated Window and will be able to offer them a ENERGY Rated Certificate
Come and see us at our Ashcott showroom near Glastonbury and discover what Lancelot could do for you.
We had two external doors fitted by Lancelot Windows on 22nd November 2013. We were told that they would 'eliminate draughts and heat loss and have an effect on your heating bills'. Unfortunately they have failed to do this as there are draughts that come in around the locking plate of both doors. We called the company back in to try and sort this out and adjustments were made to one door; this did not solve the problem of the draughts. Just getting them to respond to this took 4 phone calls and an email. We had repeated promises that Lee (the boss) would get back to us but each time he failed to do this. In desperation we sent a recorded delivery letter to the company requesting resolution of the problem with the doors as they were not fit for purpose. They were given one month to resolve the issue. We had an email in response that said they would be in touch with a date they could complete the work needed. Since then nothing! The doors are very good and if there were no draughts we would be very happy with them, however the fitting service given by Lancelot Windows was rushed and the after sales service was extremely poor.
We would like to thank you and your fitters for doing such an excellent job installing our windows and doors. The work was undertaken in a quick and efficient manner and your fitters were very pleasant and left our house clean and tidy . Mr & Mrs Bethell ,Wells,
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